Transportation Provider Directory

Finding and Using Transportation Services in Big Stone, Chippewa, Lac qui Parle, Swift, and Yellow Medicine Counties

Transit Provider Directory

Where, When, and How to Schedule Your Ride and Prepare to Board

Where are Transit Providers and Where Can I go?

Our five-county region of Big Stone, Chippewa, Lac qui Parle, Swift, and Yellow Medicine is fortunate to have a variety of transit providers each operating unique services. Whether you are looking for a trip across town or across the state, we can help you find a transit provider that suits your personal needs and circumstances. Check out our “How do I…” section below for a list of expert transit providers that specialize in the type of transportation you are looking for. For more information, contact RTCC staff at (320) 269-6578 or emily.castaneda@prairiefive.org.

When Can I Get a Ride?

Most providers need ample time to schedule your ride because of vehicle and driver limitations. If you have an appointment to attend, be sure to contact a transit provider as soon as your appointment is scheduled. Providing at least a week’s notice will help ensure that your ride can be provided. Some in-town services can accommodate short-notice rides, however, it is a good idea to plan ahead if you are adhering to a schedule.

How Do I Schedule a Ride?

Calling the transit provider’s dispatch office is often the best way to schedule a ride. However, if you need a ride that may be covered by insurance, contacting your insurance provider directly will be your first step. Whether you are calling a dispatch office or your insurance provider, the dispatcher/representative will need to know your name, pick up address, drop off address, appointment time/length, and whether you will be needing a wheelchair accessible vehicle, bringing an escort, or any other special transportation requests.

How Much Will It Cost?

Transportation costs vary from service to service. When scheduling a ride, be sure to verify with the dispatcher what the cost will be so you are prepared when boarding. Depending on your insurance provider and transit provider, some rides may be covered by your benefits while others may be out-of-pocket. If you are unsure whether you have transportation benefits, contact your insurance provider or case worker to understand eligibility.

This directory was created by the Region 6W Regional Transportation Coordinating Council (RTCC) to assist passengers of Big Stone, Chippewa, Lac qui Parle, Swift, and Yellow Medicine counties in understanding the transportation services in their area and in learning how to schedule rides that suit their personal needs and circumstances.

Ensuring that passengers across our region can find and schedule transportation that meets their needs is our priority. For additional information, please contact RTCC staff at (320) 269-6578 or emily.castaneda@prairiefive.org.